Awards

Recognitions to our commitment and innovation

The quality of the work carried out by our teams has received significant recognitions. These are a faithful mirror of our efforts to offer our customers the service they deserve and the most advanced technological projects.


VoIP2DAY Award, Best Success Story 2013

VoIP2DAY Award, Best Success Story 2013

VoIP2Day, the main European conference of voice communications professionals and vendors recognized Alhambra-Eidos with the Award to the Best Success Story for the full integration of Alhambra-Eidos' IP Call Center with Sage CRM, a reality for the Massa Group (France).


CSTIC Quality Award, Special Mention 2013

CSTIC Quality Award, "ALHEDGS" Special Mention 2013

The Committee for the Quality of Systems and ITC (CSTIC) awarded Alhambra-Eidos a special mention for the ALHEDGS project, an Alhambra-Eidos framework for the global development of software, at the CSTIC Quality Awards 2013, in the Best Practices modality.


Special Award, Contact Center, Customer Satisfaction 2010

Special Award, Contact Center, Customer Satisfaction 2010

Special recognition as a technological company for the high degree of customer satisfaction during Alhambra-Eidos' more than 25 years.


ITSMF Spain Sponsor 2008

itSMF Spain Sponsor for the translation of the "Service Operation" book, ITIL ® V3 / 2008

Alhambra Eidos' collaboration, as a member of itSMF (Information Technology Service Management Forum), Spain.


Finalist in Socinfo Awards for Cooperation in Public Agencies 2007

Finalist in Socinfo Awards for Cooperation in Public Agencies 2007

Recognition of best practices in cooperation between ITC providers and public agency customers in Spain.


Intéritis ASIMELEC Award, Best Company of 2006

Intéritis ASIMELEC Award, Best Company of 2006

This award is given to companies that are outstanding for their success. It was given to Alhambra-Eidos for its trajectory and the promotion of partnerships.


Finalist, Intéritis Awards, 2004 and 2005

Finalist, Intéritis Awards, 2004 and 2005

Public acknowledgement of product, service, and development providers for Call/Contact-Center and Speech Technology companies for their contributions to technological advancement.


Cisco VoIP Innovation Award 2003

Cisco Award, Partner of the Year - VoIP Innovation 2003

This award celebrates Alhambra-Eidos' efforts towards progress in technologies related to Cisco, IP Telephony, Wireless, IPv6, etc. It also recognizes the superior technical qualifications, the generation of a high volume of business, the increase in customer satisfaction, and the commitment to the manufacturer.


Microsoft Award, Best Customer Service 1999

Microsoft Award, Best Customer Service 1999

The award recognizes Alhambra-Eidos for its efforts to improve and encourage high quality in customer service.


Partners:

Silicon Alley Madrid asLAN International Association of Microsoft Channel Partners
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